SymTrain automates training and coaching using AI-powered simulations in contact centers — potentially saving you thousands per agent, annually.

Revolutionize How You Train and Coach

Use simulations to automate resource-intensive role-play and measure agent preparedness before they talk to customers.

Pre-hire Assessments

SymTrain streamlines candidate screening processes, helping you hire 22% faster by quickly identifying skill gaps from the initial interview.


SymTrain enables an effective onboarding experience since it empowers new hires to attain confidence and proficiency 50% faster.


SymTrain leverages data-driven coaching created and based on successful agent calls, automatically improving agent performance by 7-9%.


SymTrain ensures your agents are properly reskilled and effectively executing on the floor, contributing to the reduction of 3-6% in operating costs.


Discover the latest news, updates and trends regarding SymTrain and automated role-play

“We have calculated a 100% improvement in time to proficiency with our new hires while managers and SMEs are spending more time on client-facing delivery.”

Mike Scher
Founder and Chairman FRONTLINE Selling

Companies Already Saving

These businesses have achieved real results with SymTrain. Click a logo to read their case study.

Get Started With SymTrain

Relieve your team from the stress and expense of manual learning and development programs in 3 steps.

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