SymTrain automates training and coaching using AI-powered simulations for contact center agents, potentially saving you thousands per agent, annually.

Revolutionize How You Train and Coach

Use simulations to automate resource-intensive role-play and measure agent preparedness before they talk to customers.

Pre-hire Assessments

SymTrain streamlines candidate screening processes, helping you hire 22% faster by quickly identifying skill gaps from the initial interview.

On-Boarding

SymTrain enables an effective onboarding experience since it empowers new hires to attain confidence and proficiency 50% faster.

Coaching

SymTrain leverages data-driven coaching created and based on successful agent calls, automatically improving agent performance by 7-9%.

Upskilling

SymTrain ensures your agents are properly reskilled and effectively executing on the floor, contributing to the reduction of 3-6% in operating costs.

THE INDUSTRY'S LATEST INSIGHTS

Discover the latest news, updates and trends regarding SymTrain and automated role-play

We have calculated a 50% improvement in time to proficiency with our new hires while managers and SMEs are spending more time on client-facing delivery.”

Mike Scher

Founder and Chairman FRONTLINE Selling

Companies Already Saving

SymTrain helps contact centers across many industries achieve their financial and operational goals

Get Started With SymTrain

Relieve your team from the stress and expense of manual learning and development programs in 3 steps.

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