SymTrain Pays for Itself with Results
The SymTrain platform delivers measured value to call centers in a variety of industries and across many business functions, including sales, support, and collections. In these case studies, see how our customers enjoy ROIs ranging from 3x to over 10x, and often realize those benefits in months, not years.
In addition to the criticality of automating onboarding role-play exercises, the SymTrain coaching solution makes your agents better every day.
FRONTLINE Sales
FRONTLINE Selling, a business development outsourcing company, experienced 100% improvement in their reps’ time to proficiency using SymTrain’s simulated role-play.
Insurance Industry Customer
SymTrain’s automated coaching and role-play solution reduced nesting requirements for a customer in the insurance industry by 50%!
SalonScripts
SymTrain automated role-play and coaching helped SalonScripts solve their “biggest operational issue.”
NTG (Nolan Transportation Group)
Learn how SymTrain helped NTG (Nolan Transportation Group) reduce training time from weeks to days
AT&T BPO
AT&T BPO Reduced the time it took for agents to “grasp concepts” from weeks to days.