Because Practice Makes Profits

Companies that use simulations to practice customer conversations and automate role-play reduce their annual training costs by an average of 50% - saving millions. How much would your business save in a year?

Pre-hire Assessments

Use symtrain automated role-play to screen your candidates and identify the personalities and proclivities that align with your brand.

On-Boarding

When you simulate customer interactions, every agent gets a turn at the training exercise and knowledge retention improves.

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Coaching

Managers may not have time to coach every agent every day, but Coach Sym does! Use simulations to act on QA-identified opportunities.

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Upskilling

In business, things change quickly. SymTrain ensures your agents are properly reskilled and effectively executing using the updated information.