Hello! We're SymTrain 🙂

Together we will transform your employee performance with AI-powered practice.

Our Company

SymTrain is a SaaS platform providing solutions to contact centers. Supported by a distributed team of contact center and learning and development professionals. we're here to make you successful.

Our Product

Designed to enhance the employee experience (EX) for both agents and supervisors, SymTrain provides the tools our customers need to build confidence and competence on the job.

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Our Solutions

Designed as a platform, SymTrain supports a myriad of industries and departmental use-cases. From sales to support to collections, we help educate contact center agents quickly.

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Our Value

Businesses using SymTrain enjoy 3-10x ROI, on average. Our solution makes a huge impact on AHT, FCR, time to proficiency, training time, agent confidence, CSAT, and more.

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SymTrain Gets Results

Reasons to consider SymTrain for AI-powered coaching; 3-8% lower AHT; save $32K daily; get proficient 50% faster; no more nesting; reskill in 1/3 the time; hire 22% quicker; 3-10x ROI; double agent confidence; benchmark entire agent lifecycle

Estimate Your Savings

Don’t take our word for it, do the math yourself. With just a few inputs we can estimate your savings based on those experienced by real SymTrain customers.

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Attend an Event

SymTrainers are always attending and hosting events, both in person and online; we’d love to meet again.

Events Calendar

Zero Risk Trials

We’re so confident in the results, we’re happy to let you take SymTrain for a test spin. Automate role-play and see the benefits for yourself.

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