September 30, 2026
  |   By:
María Vives

Voices & Playback: Creating Better Syms

In our latest edition of SymTrain Tips & Tricks, Solutions Engineer Dara Osullivan shows how to make your simulations sound more realistic by getting the voice right, from choosing the best fit for your persona to fixing pronunciation issues.

In this edition of Tips & Tricks, we covered:

  • Choosing and changing a voice by gender, tone, age, accent, and language.
  • Matching the voice to the customer persona.
  • Fixing pronunciation using the built-in Pronunciation Tips.
  • Writing numbers, currency, and abbreviations the way you want them spoken.
  • Using preview and playback to tell a voice problem from a script problem.

In your Sym Creator role, you can use these tips when creating or editing SymTrain simulations. Contact your Customer Success Manager if you have any further questions.

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