Sit Down with SymTrain
Hosted by: Liz Powell
Sit Down with SymTrain is a 30-min, interview-style webinar series that brings expert guests from all around the learning and development, contact center, and AI world to share ideas and inform your agent training strategy. Grab a coffee, join us for an insightful half hour, and get ready to challenge the status quo. Each episode will leave you inspired to rethink the way you train and coach.
About your Host
Liz PowellVice President of Customer Operations
Experienced relationship and program manager with history in marketing, operations logistics and various technology bases.
- Strong technical aptitude gained through release management and integration implementation and upkeep.
- Analytical skills applied through modeling, problem solving and financial analysis.
- Management experience with internal teams, cross functional teams, and vendor relationships. Growing and building diverse teams, around the world, with extremely high employee retention and satisfaction.
- Understanding of contracts and negotiation with companies of varying size and expectations.
- Sales expertise in digital and non-digital spaces with varying products and channel partners.