ATD23 (Association for Talent Development) Show
Come see how you can reduce your T&D spend by 50% when you receive a demo of the SymTrain automated training and coaching solution, live and in-person. At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.
Learn how you can foster confidence, competence, and self-determined, lifelong learning at your company through situational role-play practice. Join this session for implementation examples and to learn about the impacts, benefits, and challenges of using AI in your training program.
IARE (International Association of Reservation Executives) Fall Reconnect
SymTrain revolutionizes the way the hospitality industry approaches training and coaching. Our solution shortens agent speed-to-proficiency by upwards of 50% using simulated role-play and automated coaching, allowing reservations call centers to scale up and down quickly - with no impact to CX. Join us as we share the lessons we've gained from helping customers just like you transform they way they on-board and coach their contact center.
In the first of its series, Erin Wilson invites Melanie Flores to ``Sit Down with SymTrain.`` Fresh off her speaking session at ATD, Melanie will discuss the strategies her clients are utilizing to actually change the way their agents perform on the contact center floor. Learn how you can shorten agent time to proficiency by 50% using AI-powered coaching and automated role-play.
Customer Contact Week (CCW)
SymTrain customers enjoy upwards of 50% reduction in their training costs and time to agent proficiency. See for yourself, live and in-person at the SymTrain booth at CCW Vegas! At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.
Customer Contact Week (CCW) Nashville
SymTrain customers enjoy upwards of 50% reduction in their training costs and time to agent proficiency. See for yourself, live and in-person at the SymTrain booth at CCW Nashville! At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.
Webinar Series
Sit Down with SymTrain
During this 30-minute, interview-style webinar series, hosted by Erin Wilson, thought leaders from around the AI, contact center, and learning and development industries will challenge you to rethink the way you train and coach.