Attend a SymTrain Event

Join SymTrain as we share the latest trends in training and development, contact center, and AI-powered technology. Learn why 1000s of agents use SymTrain's AI to automate their role-play and coaching.

May 22nd - 24th, San Diego, California

Coach Sym your automated role-play partner
Booth #941
Meet with SymTrain Leaders
In-Person Event: Conference

Come see how you can reduce your T&D spend by 50% when you receive a demo of the SymTrain automated training and coaching solution, live and in-person. At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.

Melanie Flores, Director of Solutions Consulting SymTrain
Melanie Flores
Director of Solutions Consulting - SymTrain
In-Person Event - Speaking Engagement

Learn how you can foster confidence, competence, and self-determined, lifelong learning at your company through situational role-play practice. Join this session for implementation examples and to learn about the impacts, benefits, and challenges of using AI in your training program.

Erin Wilson Head of Marketing SymTrain
Erin Wilson
Head of Marketing, SymTrain
In-Person Event: Conference

SymTrain revolutionizes the way the hospitality industry approaches training and coaching. Our solution shortens agent speed-to-proficiency by upwards of 50% using simulated role-play and automated coaching, allowing reservations call centers to scale up and down quickly - with no impact to CX. Join us as we share the lessons we've gained from helping customers just like you transform they way they on-board and coach their contact center.

Tuesday May 30th @ 2pm EDT / 11am PDT (30 min)

How to Change Agent Behaviors with AI-Powered Coaching

Guest: Melanie Flores, Director of Solutions Consulting, SymTrain
Host: Erin Wilson, Head of Marketing, SymTrain
WEBINAR: Sit Down with SymTrain - Episode 1

In the first of its series, Erin Wilson invites Melanie Flores to ``Sit Down with SymTrain.`` Fresh off her speaking session at ATD, Melanie will discuss the strategies her clients are utilizing to actually change the way their agents perform on the contact center floor. Learn how you can shorten agent time to proficiency by 50% using AI-powered coaching and automated role-play.

June 19th-22nd, 2023 - Las Vegas, Nevada

Coach Sym your automated role-play partner
Booth #
Meet with SymTrain Leaders
In-Person Event: Conference

SymTrain customers enjoy upwards of 50% reduction in their training costs and time to agent proficiency. See for yourself, live and in-person at the SymTrain booth at CCW Vegas! At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.

October 11th-13th, 2023 - Nashville, TN

Coach Sym your automated role-play partner
Booth #
Meet with SymTrain Leaders
In-Person Event: Conference

SymTrain customers enjoy upwards of 50% reduction in their training costs and time to agent proficiency. See for yourself, live and in-person at the SymTrain booth at CCW Nashville! At our booth you will find expertise, access to live software, and solutions to transform your training and development programs inside the contact center.

Webinar Series

Webinar banner for Sit Down with SymTrain, hosted by Erin Wilson, webinar series.

Sit Down with SymTrain

During this 30-minute, interview-style webinar series, hosted by Erin Wilson, thought leaders from around the AI, contact center, and learning and development industries will challenge you to rethink the way you train and coach.

Why wait? Turn practice into profits today with a free trial of SymTrain.