The SymTrain Solution

SymTrain is a SaaS solution, delivered through your web browser, that greatly reduces the cost of operating an effective contact center. We shorten your agents’ time to proficiency by prescreening applicants, simulating role-play, eliminating nesting, measuring competence and confidence, and automating coaching.

SymTrain is the only solution that will benchmark your team throughout their entire employment lifecycle – we help you identify the ideal agent profile based using data previously uncollected during the onboarding and training phases.